Delivery
Delivery charge depends on the delivery postcode and the contents of your order. You will only pay one delivery charge per address.
All options are available at check-out:
CURRENTLY FREE POSTAGE for all orders over £15 on the 'Cherrydidi Online Shop' (this is whilst we transition from closing our physical shops to solely trading through the 'Cherrydidi Online Shop')
Standard Delivery - £4 - Receive in 5-7 working days. This method covers up to £20 compensation for loss or damage.
Special Delivery - £11 - Receive in 7 working days. This method covers up to £500 compensation for loss or damage. We strongly recommend selecting Special Delivery for orders over £50.
International Tracked & Signed Delivery: Europe - £14.90 - This method covers up to £250 compensation.
International Tracked & Signed Delivery: Worldwide - £24.70 - This method covers up to £250 compensation.
International orders will normally be received within 7-14 working days, depending on the destination.
Returns & refunds policy
Cherrydidi and our artists want you to be completely satisfied with your purchase/s.
If for any reason you are not satisfied with an item you have ordered or purchased in Cherrydidi itself, please email info@cherrydidi.com and return it within 14 days of the date of purchase to the agreed address and we will offer you an exchange or a Cherrydidi voucher/credit note.
Items returned under our 14 day guarantee should be returned to the agreed address in their original condition including any packaging. Please note we are unable to refund earrings.
If the item you have purchased is faulty in any way or mis-described we will offer you a refund, replacement or a repair.
